![]() ![]() Male pattern hair loss is progressive hair loss on the scalp after puberty in males. This tends to happen when people get older. Over time, some follicles stop producing new hair. Usually, once a hair strand falls out, a new one grows from the same follicle. Hair loss is a normal occurrence, and people typically lose 50–100 strands each day. The Trustpilot page has a few positive reviews that mention the convenience of telehealth services. Others found the company kept billing them even after they canceled their subscriptions. Some customers wrote that they could not opt for a refund or leave a review on Keeps’ website. There is also a much lower number of reviews on Trustpilot than on the company’s website. Keeps has a low customer rating on Trustpilot at 1.9 out of 5 stars. However, some comments praise the quality of Keeps’ products and suggest they can effectively address hair thinning. ![]() Most reviewers state that the company takes a long time to ship products and that it was difficult to get a consultation to renew their prescription. However, the number of reviews is much more limited on BBB than on the company’s own website. Keeps has an average rating of 1.92 out of 5 stars on the Better Business Bureau (BBB) website. Some reviewers also express disappointment that insurance companies do not cover Keeps products. Others emphasize that the consultations are not live video calls and are not available in every state. Negative reviews note that the products are only effective for male pattern hair loss, not for other types of hair loss. Positive reviews also say that the service is affordable and that customers are confident in the company. Reviewers highlight the convenience of this service, as consultations take place online. The company offers a free initial consultation with a doctor. Reviews on the Keeps website are generally positive, with an average customer rating of 4.7 out of 5 stars based on over 5,400 reviews.
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